As part of our participation in the Victorian Energy Upgrades (VEU) program, Lumaro may engage authorised delivery partners to assist with marketing, site assessments, installation, and related services.

All partners engaged by Lumaro are required to comply with the VEU Code of Conduct, all applicable safety, licensing, and regulatory requirements, and our internal compliance and quality standards.

What Our Partners May Do

• Customer contact related to VEU upgrades
• On-site assessments and inspections
• Replacement of eligible lighting products
• Installation support and project delivery
• Collection of required compliance information

Partners act solely for the purpose of delivering VEU-approved activities and may only contact customers who have provided express prior consent.

Current Authorised Partners

The following businesses are currently authorised to act as VEU delivery partners for Lumaro. This list is updated regularly.

• R. S COMBINED PTY LTD (Energytick)

Use of Customer Information

Customer information is shared with authorised partners only where necessary to deliver VEU activities. All partners are contractually required to use customer information solely for VEU purposes, maintain confidentiality, and comply with applicable privacy laws.

Your Rights

Participation in the VEU program is voluntary. Customers may decline any upgrade, withdraw consent at any time, or request information about our partners.

To withdraw consent or make an enquiry, please contact: